Billing Terms Policy

At Equipments Industry LLC, we are committed to providing a seamless and transparent billing experience for our customers. This Billing Terms Policy outlines the terms and conditions regarding payments, billing processes, and resolutions for disputes.

Payment Requirements

  • Accepted Payment Methods: Customers can choose from a variety of secure and convenient payment methods, including:
    • Credit and Debit Cards: Visa, Mastercard, American Express
    • Digital Wallets: Shop Pay, Google Pay, Apple Pay, Meta Pay, Amazon Pay
    • Others: Discover, Diners Club, PayPal
  • Payment Timing: Payment must be completed in full at the time of purchase unless explicitly stated otherwise during checkout or in a written agreement.
  • Currency: All transactions are processed in USD unless another currency is specified at checkout.

Invoicing and Billing

  • Invoices: After a successful transaction, an electronic invoice will be sent to the email provided during checkout. The invoice will include:
    • Detailed list of purchased items or services
    • Total amount charged
    • Selected payment method
    • Unique transaction ID for reference
  • Billing Discrepancies: Customers are required to report any errors or discrepancies within 7 business days of receiving the invoice. Equipments & Co. will promptly investigate and resolve the issue.

Refunds and Disputes

  • Refund Policy: Refunds are processed in accordance with our Refund Policy. Customers can review the specific terms on our website or contact customer support for more information.
  • Billing Disputes: Disputes regarding billing or charges must be reported to our customer support team within 7 business days of the transaction. Our team is committed to resolving disputes promptly, typically within 10 business days.
  • Chargebacks: Customers are encouraged to contact

    Equipments Industry LLC to resolve any issues before initiating a chargeback. Unauthorized chargebacks may result in account suspension or legal action.

Security and Data Protection

  • Payments are processed using industry-standard encryption technologies to ensure security.
  • No credit or debit card information is stored on our servers.
  • For detailed information about our security practices, refer to our Payments and Security Policy.

Changes to Billing Terms

Equipments Industry LLC

. reserves the right to update or amend this Billing Terms Policy as necessary. Changes will be communicated through updates on our website. Continued use of our services after such changes signifies acceptance of the revised terms.

Contact Us

For questions, concerns, or assistance with billing, please contact our customer support team:

Email: support@equipmentsandco.com
Phone: (888) 415-2680
Support Hours: Mon - Fri, 9:00 am to 5:00 pm