Shipping Policy

Service Overview

At Equipments & Co, we are committed to providing fast, reliable, and free shipping for all orders across the United States. This policy outlines our shipping procedures and expectations to ensure a smooth delivery experience.

Delivery Destinations

Our shipping services are available exclusively within the:

  • United States of America (USA)

Shipping Timeframes & Costs

Location Expected Delivery Shipping Fee
USA 6-9 working days Complimentary

Shipping Methods

We work with trusted shipping partners to ensure safe and timely delivery:

  • Carriers: FedEx, DHL

Quality Delivery Promise

We prioritize secure and efficient shipping by partnering with premium carriers. Every package is handled with care to ensure it reaches you in pristine condition. Should any issues arise, our support team is available at support@equipmentsandco.com to assist you promptly.

Delivery Considerations

  • Potential Delays: While we strive for timely delivery, delays may occur due to weather, logistical disruptions, or regional restrictions. We will notify you of any unexpected changes.
  • Address Accuracy: Ensure all shipping details are correct at checkout. Once an order is processed, modifications cannot be made.
  • Proof of Issue: For any shipping concerns, documentation (such as photos) will be required to assist in resolving the matter.

Shipment Monitoring

Once your order has been shipped, you will receive a confirmation email containing tracking details, allowing you to monitor your package in real-time through the carrier’s tracking portal.

Problem Resolution

If your package is damaged, lost, or undelivered:

  1. Contact our support team immediately at support@equipmentsandco.com.
  2. Provide your order number and any supporting evidence (such as photos or tracking details).
  3. We will promptly arrange a replacement or refund as necessary.

Payment and Order Confirmation

  • Payments are processed at the time of order placement.
  • A confirmation email with your order number and receipt will be sent immediately.
  • If you do not receive this email, please check your spam folder or contact us at support@equipmentsandco.com.