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At Equipments Industry LLC, your satisfaction is our priority. We accept returns and exchanges for both defective and non-defective products under the conditions outlined below.
Eligibility for Returns and Exchanges
How to Initiate a Return or Exchange
To begin the process, please contact our customer service team:
Please provide the following information:
Once your request is approved, we will send you a pre-paid return shipping label at no cost. All returns must be shipped using this label.
Refund Processing
Exchange Processing
Order Cancellations
If you wish to cancel an order before it has shipped, please contact us immediately at:
Contact Information
For any questions or concerns, feel free to reach out to our customer support team: